Design a short video app for the ZhiQun Community to encourage moviegoers making videos

Freelancer Design Project

07.2020 - 08.2020

Taste is an application that lowers the barrier of making videos for moviegoers and help them find their social community.

Scope

UX|UI Design

Design Strategy

User Research

Market Research

My Role

UX Designer

Lead the user research

Market Researcher

Lead user tests

Tools & Methods

Figma

Design Thinking, Problem Framing, Concept Ideation, Interaction Design

Field study, Survey, Interview, KANO Test

The Challenges - Understanding my goal

Inspired by the popularity of TikTok, short video apps are on the rise across various industries. Invited by ZhiQun, a famous design community from China, I’m going to develop an app centered around short videos as the primary form of media.

Current Situation

The thriving development of the film industry has led more and more people to step into movie theaters, and the rich film libraries of online streaming platforms have made movies a frequent leisure activity for people. However, there is currently no dedicated community app or platform explicitly developed for movie enthusiasts.

Like a good book or a compelling play, a movie can evoke emotional resonance and deep reflection in viewers. After watching a good film, many people experience a similar feeling: they feel emotionally touched, with a strong desire to share and communicate, yet they struggle to articulate their thoughts and find like-minded individuals to connect with.

Goal

We aim to use short videos as the touch point for content creation, encouraging users to share their feelings and stories related to movies by lowering creation barriers. Our goal is to create a friendly platform for active sharing and positive interaction among movie enthusiasts.

Solution Highlights

Part 1. Competitor Research

Currently, the market primarily consists of three main types of products: ticket services, video streaming apps, and comprehensive content platforms. Regarding functionalities related to movies, they mainly include ticket purchasing, viewing, rating, reviewing, rankings, news updates, movie-related merchandise, and secondary creation.

There is currently no all-encompassing comprehensive app in the market, and the three major categories of products available stem from the core needs mentioned above.

Key takeaways

Part 2. User Research

Quantitative research

Qualitative research

Research Findings

User Persona

To understand the user behavior and identify their motivations and pain points, 2 personas were created。

Click to mark key plot points

Ideation

User Journey Mapping & Problem Synthesis

Templates and editing tips

Key takeaways

Product Declaration

KANO - Function Priority Analysis

2 main communities

Drag to mark the previous 5 seconds


Up-front Research

How did I get there?


Problem Synthesis

Too many platforms provide various content, leading to a waste when selecting films.

It's hard to find indie films.

It is hard to reach people with similar tastes, and the shared thoughts can easily be misinterpreted.

Most platforms are too entertaining; it’s hard to generate communication.

It’s hard to balance how deep the content is and how readable it is.

For the general audience, it’s hard to express their thoughts and feelings, even if they desire to express them.

Information Architecture

Customer Journey

Low-fidelity Framework

High-fidelity Highlights

  • Discover opportunities through market research.

  • Validate and delve deeper into user needs through user studies to establish design objectives.

  • Use the KANO model to prioritize essential features.

  • Ultimately, showcase the entire app's page logic through User Flow and Sitemap.

  • Present the usage flow of core features through high-fidelity interfaces.